Shipping & Return policy

Shipping & Return policy

We want you to be completely happy with your Brand Bargains purchase so our first task is to provide you with the best online shopping experience starting from using our website to support after your purchase.

• Once your order has been shipped you will receive a shipment confirmation email and our courier company will contact you to arrange delivery at your convenience.
• If you are unsatisfied with your purchase because of a defected item or you receive a different item than the one you have ordered, Please email the customer service, call or WhatsApp us within 7 days of receiving your order to initiate the return process and you won’t be liable for the shipping fees.
• However, if there were no defects or mistakes in the order and the customer wishes to return one or more products after receiving the order, the customer will bear the shipping cost and will be charged for return expenses and the shipping fees will be deducted from the customer's refund.Any customer is entitled to request a refund as long as the shipment is intact and in its original condition and without any damage.
• Please keep in mind that you can return only merchandise in resalable condition. Items must be unworn, unused and Kindly make sure that all original tags, labels, and packaging are intact
• You can return an item while the courier is still there and only pay the shipping fees.
• The delivery charge is calculated automatically during the purchasing process according to city destination However, We reserve the right to add extra charges to the shipping delivery if your location is in a remote area.
• Cash on Delivery fees is applicable when shipping is inside Egypt only.
• Items that have been shipped especially for you from the U.S. are final sale and cannot be returned.

Remember your convenience is our priority.